Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you (“Customer”, “you”) and Codas Labs, LLC, doing business as LeadTale (“LeadTale”, “we”, “us”) governing your access to and use of the LeadTale website, web application, browser extension, APIs, MCP server, and any related services (collectively, the “Service”).

By creating an account, clicking “I agree,” or using the Service, you agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.

“Account” means your registered LeadTale account.

“Credits” means the metered units of consumption that entitle you to run lookups, enrichments, and verifications through the Service.

“Customer Data” means any data that you or your authorized users upload to, submit to, or generate through the Service.

“LeadTale Data” means the B2B contact, company, and firmographic data that LeadTale makes available through the Service, including any enrichment, verification, or scoring output produced by our proprietary pipeline.

“Subscription” means a recurring plan purchased through the Service.

To use the Service you must create an Account and provide accurate, current, and complete information. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. Notify us immediately at support@leadtale.com if you suspect unauthorized access.

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is intended for business use only.

Paid plans are billed in advance on a recurring basis (monthly or annual, as selected at signup). Credit allotments reset at the start of each billing period unless your plan states otherwise. Usage-based charges (including add-on credits) are billed as incurred.

Payments are processed by our third-party payment processor. By submitting payment information you authorize us to charge your payment method for all fees owed. All fees are non-refundable except as required by law or expressly stated in these Terms. You are responsible for all applicable taxes.

“No hit, no charge” policy.Credits are consumed only on successful lookups. If our pipeline does not return a verified result for a given request, that request is not billed. Definitions of “verified” and “successful” are described in the product documentation and may be updated as our verification methodology evolves.

We may change fees or introduce new charges at any time; we will provide at least 30 days’ notice of any material price increase that affects your current Subscription. Continued use of the Service after the change takes effect constitutes your acceptance of the new fees.

You agree not to, and not to permit any third party to:

• Use the Service to send unsolicited commercial communications in violation of the CAN-SPAM Act, CASL, GDPR, or any other applicable anti-spam, telemarketing, or privacy law.
• Scrape, harvest, resell, sublicense, or otherwise redistribute LeadTale Data, in bulk or otherwise, except as necessary to use the Service for your own internal sales, marketing, and recruiting operations.
• Reverse engineer, decompile, or attempt to extract the source code of the Service or its verification models.
• Circumvent rate limits, quotas, or authentication mechanisms, or share Account credentials across users not licensed under your plan.
• Use the Service to target or build profiles of individuals who are not acting in a business capacity.
• Use the Service for unlawful, harassing, defamatory, fraudulent, or discriminatory purposes, or to upload content that infringes a third party’s rights.
• Interfere with, disrupt, or impose undue load on the Service or its infrastructure.

We may suspend or terminate your access immediately if we reasonably believe you are violating this section, to protect the Service, other customers, or third parties.

LeadTale Data is compiled from publicly available sources, licensed third-party providers, and signals contributed through the Service. We apply a multi-layer verification pipeline designed to maximize accuracy. No data provider can guarantee 100% accuracy, and we make no such guarantee. Individual records may be inaccurate, outdated, or incomplete.

You are responsible for ensuring that your use of LeadTale Data complies with all applicable laws, including data protection, privacy, and electronic communications laws in the jurisdictions where you operate or where the subjects of that data reside. LeadTale is not responsible for your compliance with outbound communication laws.

Individuals whose information appears in LeadTale Data may exercise rights described in our Privacy Policy, including requests to access, correct, or delete their information, or to opt out of inclusion in our database.

Customer Data is and remains yours. You grant LeadTale a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use Customer Data solely as necessary to provide, secure, support, and improve the Service.

You represent and warrant that you have all rights, permissions, and consents required to provide Customer Data to us and to authorize our processing of it under these Terms. You are responsible for the accuracy, legality, and appropriateness of Customer Data.

We may use aggregated, de-identified data derived from use of the Service to operate, analyze, and improve the Service, provided that such aggregated data does not identify you or any individual.

The Service connects to third-party platforms (for example, CRMs, outreach tools, and workspace providers) at your direction. Your use of those platforms is governed by their own terms, and we are not responsible for their availability, accuracy, or security. Disabling an integration in the Service does not automatically delete data already transmitted to the third-party platform; you are responsible for managing data there.

LeadTale, its licensors, and its contributors own all right, title, and interest in and to the Service, LeadTale Data, verification models, documentation, trademarks, and all related intellectual property. Subject to these Terms and during your Subscription, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes.

You may provide suggestions, comments, or feedback. You grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.

Each party agrees to protect the other party’s confidential information with at least the same care it uses to protect its own confidential information (and no less than reasonable care) and to use it only to exercise its rights and perform its obligations under these Terms. This obligation does not apply to information that is publicly available, independently developed, rightfully received from a third party without restriction, or required to be disclosed by law.

These Terms begin on the date you first access the Service and continue until your Account and Subscription are terminated. Either party may terminate these Terms at any time by closing or cancelling your Account, subject to any outstanding fees.

We may suspend or terminate your access without notice if you materially breach these Terms, if required by law, or to address a security or operational risk. Upon termination, your right to access the Service ends. Sections that by their nature should survive (including Fees, Confidentiality, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

THE SERVICE AND LEADTALE DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, LEADTALE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY OR COMPLETENESS OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR (A) YOUR PAYMENT OBLIGATIONS, (B) EITHER PARTY’S INDEMNIFICATION OBLIGATIONS, AND (C) YOUR VIOLATION OF THE ACCEPTABLE USE SECTION, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO LEADTALE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You will defend, indemnify, and hold harmless LeadTale and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (i) your use of the Service in violation of these Terms or applicable law, (ii) Customer Data, or (iii) your violation of any third-party right, including any intellectual property or privacy right.

We may modify the Service or these Terms at any time. If we make material changes to these Terms, we will notify you by email or in-product notice at least 30 days before they take effect, except when changes are required for legal, security, or operational reasons. Your continued use of the Service after the effective date of a change constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in North Carolina for any dispute not subject to arbitration.

To the extent permitted by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered under the rules of a nationally recognized arbitration provider, on an individual basis. You and LeadTale waive the right to bring or participate in any class, consolidated, or representative action. Either party may seek injunctive relief in court to protect its intellectual property or confidential information.

These Terms, together with our Privacy Policy and any order form or written agreement between the parties, constitute the entire agreement between you and LeadTale. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. Neither party is liable for failure to perform due to causes beyond its reasonable control.

Questions about these Terms? Reach the LeadTale legal team at legal@leadtale.com. For product or billing support, email support@leadtale.com.